Information We Collect
We collect the information you provide when registering with 78bet, including your full name, date of birth, email address, and mobile number. Identity verification details required for account verification may also be collected securely. This information is used solely for account management, service improvement, and compliance with legal obligations. We never collect additional data without your consent, and all information is stored on secure servers at all times.
Technical information about your device and browser is also collected automatically, including your IP address, browser type, operating system, and page visit timestamps. This technical data is used to analyze platform performance and maintain security. Additionally, when you make transactions through popular payment methods in Bangladesh — such as bKash, Nagad, and Rocket — the necessary BDT transaction details are collected. Payment information is used solely for processing transactions and preventing fraud and is never sold to third parties. We ensure all financial data is protected with the highest level of encryption technology.
Cookies & Tracking Technologies
When you visit the 78bet website, we use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and settings on future visits. We primarily use three types of cookies: essential cookies (required for core site functionality), functional cookies (to save your language and preferences), and analytics cookies (to monitor how the site is used). You can disable cookies through your browser settings at any time, though doing so may limit certain features of the site.
We do not use third-party advertising tracking cookies, and your browsing behavior is never sold to advertisers. Our analytics tools are used solely to improve our service — for example, to understand which pages are visited most or where users run into difficulties. Session cookies are automatically deleted when you close your browser, while persistent cookies expire after a set period. Respecting your privacy is a core part of our commitment to you.
How We Use & Protect Your Data
78bet uses your collected data only for specific, legitimate purposes. First, it is used to create, manage, and verify your account. Second, relevant data is analyzed to process financial transactions and prevent fraud. Third, your account information may be accessed when providing customer support, but only to resolve your issue. Fourth, we analyze usage patterns to continually improve the platform experience.
For data storage, we apply industry-standard security measures including 256-bit SSL encryption and regular security audits. Your password is never stored in plain text; it is converted using a secure hashing method. Our server infrastructure is monitored around the clock, with automated systems in place to detect any suspicious activity. Your data is retained for as long as your account remains active and is deleted after a specified period following account closure, in line with legal requirements.
Sharing Data with Third Parties
78bet never sells your personal information to advertisers or third parties. In certain circumstances, however, limited information may be shared with trusted partners who operate as part of our service. For example, payment processors receive the financial details necessary to complete transactions, but they are equally bound by our privacy standards. Our agreements with these partners explicitly prohibit them from using any received data for their own purposes.
When legally required, information may be disclosed to regulatory authorities in accordance with applicable laws and regulations in Bangladesh. In such cases, we provide only the minimum information legally necessary and make every effort to notify you in advance where possible. No employee may access user data for personal purposes; only designated staff with specific responsibilities are permitted to view data as required for service-related tasks. This strict approach to data protection is what has established 78bet as a trustworthy platform in Bangladesh.
User Rights
Every 78bet user holds certain important rights over their own data. First, the right of access: you may request a summary of all information we hold about you at any time. Second, the right to rectification: if your account contains inaccurate or outdated information, you can request a correction and we will action it promptly. Third, the right to erasure: where no legal obligation prevents it, you may request the complete deletion of your account and all associated data.
To exercise any of these rights, contact our support team and we will respond to your request within 30 business days. You also have the right to restrict the processing of your data — meaning you can request that we pause the use of your information for specific purposes. Under the right to data portability, you may request a copy of your data in a structured format. 78bet believes that users are always the true owners of their data, and we are simply its custodians.
Policy Updates & Contact
78bet may update this Privacy Policy from time to time, particularly in response to legal changes or new platform features. For any significant changes, we will send advance notice to your registered email address. For minor updates, the "Last Updated" date at the top of this page will be revised accordingly. Continued use of the site after a policy change will be taken as your acceptance of the updated terms. If any change is not acceptable to you, you may request to close your account.
For any privacy-related questions, concerns, or complaints, please contact our support team directly. Our data protection officer is available to assist you with any privacy matter. You can also reach us via our FAQ Section for answers to common questions. You can also reach us by email at support@78bet-baji.com — we typically respond within 24 hours. 78bet is committed to transparency and accountability, and protecting your privacy is our institutional responsibility.
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